
Events Search and Views Navigation
January 2021
$270.00 / $255.00 Sold out
The goal in this ‘Guided Autobiography’ workshop is to capture your life experiences in six short pieces of autobiographical writing (true stories) for those who will survive you—or for yourself later in life. Knowing that you are writing not for publication but to set the record straight (in your own mind, if nothing else) may [...]
Find out more$400.00 / $385.00 4 seats left
Learn how to write screenplays and teleplays to start a career as a screenwriter. Classes will cover the fundamental screenplay format, act structure, characters, plot, dialogue, exposition, outlining, representation, marketing, and networking. At the end of the class, you will have the opportunity to complete an entire screenplay for a feature or short film, or [...]
Find out more$270.00 / $255.00 16 seats left
Learn how to pack a powerful punch when writing persuasively! This six-week workshop teaches you the processes involved in crafting mainly newspaper op-eds and formal speeches: Think. Plan. Write. Participants will learn the techniques of audience analysis, message development, targeted research, organization, using persuasive language and effective use of social media in planning/strategizing an op-ed [...]
Find out more$50.00 / $40.00 11 seats left
“Nothing happens nowhere,” says Elizabeth Bowen. In this workshop we will learn to use setting as a map, as a structure for storytelling. Setting can be a situation, a tone, a time, an atmosphere, a relationship, and more. It can be as broad as a country, as small as a porch swing or bed. At [...]
Find out more$270.00 / $255.00 10 seats left
In this asynchronous workshop, we’ll explore why form is relevant for contemporary poets, and how we can take advantage of form to strengthen both traditional and free-verse poems. Poetic form isn’t just meter and rhyme--it encompasses a diverse range of vessels that poems can inhabit. Form can help focus our poems, and reinforce a tone [...]
Find out more$360.00 / $345.00 15 seats left
The first step to creating a Web Series starts with the script. In this workshop you will learn the process for writing short content, 3-10 minute, “Webisodes,” in any genre (comedy, drama, parodies, etc.) designed to be easily filmed and uploaded to YouTube, Vimeo, or any video sharing platform. We will focus on developing a [...]
Find out more$360.00 / $345.00 15 seats left
Over eight weeks we will study different experimental forms for short fiction. Meanwhile, each participant will bring to class one draft of a story, which they are expected to revise and workshop three times over the workshop, hopefully visiting very different forms and lenses for telling that same story. Texts will be provided. LIVE VIDEO [...]
Find out more$25.00 / $20.00 30 seats left
The country is at an unprecedented moment in history, and our voices matter more than ever. In this class, we will learn how to write op-eds and letters to the editor to local and national publications. This information-packed session will include a lecture component, a set of short, generative exercises, and time for Q&A. Participants [...]
Find out more$50.00 / $40.00 17 seats left
There is no one-size-fits-all strategy for story structure. Let’s discuss a plan that is right for you. We’ll brainstorm the strengths and weaknesses of your specific story’s destination and the journey along the way. Is there a rich narrative and character arc, a strong point of entry, appropriate placement of flashbacks, a transformative and resonant [...]
Find out more$50.00 / $40.00 26 seats left
You have a great idea for a story. Do you dive in and just begin writing, or start by drafting an outline? Are you a born planner or a writer who loves to discover stories organically (i.e., a pantser)? Understanding how to structure a well-conceived story around a main character and central conflict, while paying [...]
Find out more$115.00 / $100.00 2 seats left
This workshop will deconstruct and demystify the novel-writing process for struggling and/or aspiring writers. We'll go all the way from getting the nub of an idea to getting your book into the hands of expectant fans. Along the way you'll learn how to stay organized, write in the voice of the opposite sex, the art [...]
Find out more$100.00 / $85.00 5 seats left
Short poems can reverberate in the mind and memory like a pebble dropped in a lake. Let’s look at some powerful short poems together to come up with strategies for writing our own little gems, and then write them! This workshop is appropriate for both experienced poets and for intrigued people who aren’t poets yet. [...]
Find out more$50.00 / $40.00 14 seats left
Characters set in motion a series of events and actions that become the engine of your play. In this workshop we will look at strategies for exploring and developing characters in the early stages of writing your play and discuss ways to assess the potential of the characters to drive action in your story. In [...]
Find out more$315.00 / $300.00 4 seats left
Designed for those who are eager to grow and polish poems to begin to submit to journals, this workshop focuses on manageably building revision, like writing, into your life as a practice. We’ll start every session with a warm-up, workshop poems together, and discuss tips and strategies for revising and submitting work. By the end [...]
Find out more$50.00 / $40.00 8 seats left
Spend an evening sharing your stories, poems, and memoirs. This small-group coaching session will give you the opportunity to bring your voice– and self– to the words you’ve written. You’ll learn how to become a more genuine and effective communicator of your work, which will in turn fuel a more authentic writing process and outcome. [...]
Find out more$215.00 / $200.00 4 seats left
Perfect for the busy writer, this course focuses on telling our truths, but doing so in under 5 pages. We're seeking that particular alchemy that makes a short piece successful, writing that feels whole without taking up a lot of space. We'll spend our sessions examining work by both class members and professional writers, as [...]
Find out more$25.00 / $10.00 8 seats left
Writers of all genres, this uplifting workshop will guide your personal creative genius to 'write' on your feet using memory prompts to spark poems or mini stories to be shared in a judgment free zone. LIVE VIDEO CONFERENCE: This workshop will be held via our online video conferencing platform, Zoom. The dates and times will remain [...]
Find out more$290.00 / $275.00 Sold out
Do you have an idea for a great nonfiction book, history, or biography? This workshop takes a strategic approach to nailing down the concept and producing a publishing-quality manuscript best positioned for success. Participants will examine each book idea or manuscript, its narrative structure, writing and research challenges, and plan for getting the job done. [...]
Find out more$270.00 / $255.00 8 seats left
This course is for individuals who want to tone up their writing muscles so they can go the distance. Classes begin with a short warm up exercise followed by a prompt for a longer piece. Participants will then focus on specifics like effective beginnings, creative prose, and strong conclusions. This workshop will focus on both [...]
Find out more$315.00 / $300.00 1 seat left
This class will teach you how to write for radio and podcasts. You’ll learn to write as you speak, to tell a listener a story the way you would tell it as a friend. We’ll listen to radio stories and analyze what works about the writing style. Participants will write 1-3 short pieces and record [...]
Find out more$150.00 / $135.00 15 seats left
Learn various ways poetry has helped writers heal trauma and prevent post-traumatic stress syndrome. Guided by an internationally published and anthologized author of metrical poems, you will explore the science behind this — including an essay by the late psychoanalyst-poet Frederick Feirstein — and put this and other approaches to use in writing new poems. [...]
Find out moreFebruary 2021
$270.00 / $255.00 13 seats left
Boost your creativity through bullet journaling! In this six-week workshop, we’ll use adapted forms of Ryder Carroll’s Bullet Journaling process to devise our own personalized systems of creative journaling, self-expression, and new artistic habits. By the end of the workshop, you’ll have a solid start on a beautiful journal and tons of pages ready to [...]
Find out more$270.00 / $255.00 6 seats left
Test the waters in both poetry and fiction, and learn the essential tools for writing creative work. Each unit will focus on an element of craft, including writing exercises, workshops, and reading discussions. This is a great way to dip into creative writing and gain confidence on the page! NO SET MEETING TIME: This workshop [...]
Find out more$135.00 / $120.00 Sold out
How do you tell a captivating story in less than 800 words? Do you need to work with an illustrator to create a picture book? How do you create plot and build suspense? Should you write in rhyme or prose? Jacqueline Jules, author of 45 books for young readers, will answers these questions and more. [...]
Find out more$360.00 / $345.00 14 seats left
This advanced workshop will start with writing prompts, move into craft, and include the opportunity to workshop at least two of your own pieces under 30 pages. Novel and short story writers welcome! Participants should expect to read about an hour or two outside of class each week. Required Text: Best American Short Stories 2020 [...]
Find out more$115.00 / $100.00 9 seats left
Whether writing a fiction or non-fiction story, there are certain fundamental tools all writers need in their toolkit to be successful. Come to this interactive three-session workshop where we’ll cover issues like characterization and dialogue, plot, and scene structure, as well as the when and where of world-building. You’ll leave this class feeling more confident [...]
Find out more$5,000.00 / $4,850.00 10 seats left
Complete, revise, and workshop your feature-length screenplay! APPLY BY JANUARY 25! This virtual year-long workshop in screenwriting, now in its second year, provides you with a community of serious screenwriters and a structured setting to complete, revise, and workshop a feature-length screenplay under the direction of award-winning screenwriter Alexandra Viets. The course is limited to [...]
Find out more$195.00 / $180.00 17 seats left
Whether you are an organized planner or a writer who flies by the seat of their pants, a novel still needs structure. In this four-week online workshop, participants will study the architecture of a novel and devise plans for plotting their novels. Required text: Plot and Structure by James Scott Bell and Hooked by Les [...]
Find out more$50.00 / $40.00 35 seats left
You may think you don’t have the time, energy, or inspiration to write because of your hectic lifestyle. Wrong! Learn what professional writers know about organizing their time, establishing a productive writing routine, and getting their stories written. The class will highlight methods that many professional writers use to complete their books in months instead [...]
Find out more$360.00 / $345.00 7 seats left
Note: An approved submission is required before registration for this course. This workshop is for writers who already have a working knowledge of the personal essay and/or memoir. Designed to strengthen a wide range of skills and techniques including pacing, structure, and voice, participants will bring both more depth and polish to personal stories. Our [...]
Find out more$50.00 / $40.00 15 seats left
What does your audience need to know and when do they need to know it? You only have a couple of hours (often less) to tell a story onstage, so there isn’t much time for providing back stories. In this workshop we will consider various strategies for managing exposition and look at examples in their [...]
Find out more$50.00 / $40.00 27 seats left
Agents say it all the time. What sells a manuscript? A standout voice. Acquire the tools you need for developing a compelling voice of your own through the study of entertaining published examples, a clear explanation, and writing exercises designed to ignite your unique way of expressing yourself. You will enjoy a sense of excitement [...]
Find out more$50.00 / $40.00 25 seats left
Many free verse poets write for years without really understanding how a line of poetry functions and where it should end. Should it be as long as a breath, or should it end wherever there is a comma, a period, or a break in the syntax? In this workshop, we will look at how modern [...]
Find out more$195.00 / $180.00 14 seats left
Want to submit your work to magazines but don't know how? In this workshop, we'll talk about what literary magazines are, what editors are looking for in submissions, tips on how to get the most out of a litmag, and the secrets to writing a great cover letter to get an editor’s attention. During the [...]
Find out more$80.00 / $65.00 15 seats left
You are the voice of your book, and that book is counting on you to be heard! Upping your communication game is no longer an option. In this workshop we’ll focus on both live and virtual speaking tips including meeting platform options, equipment, set-up, specific virtual delivery tips, sustaining interest techniques, tricks of the trade, [...]
Find out more$50.00 / $40.00 12 seats left
This workshop offers a practical 16-point plan that takes you from the mere germ of an idea all the way through the creative process, with an eye on getting a finished book into the hands of potential fans. Participants will discuss how to transform the nub of an idea into a book-length project, populated with [...]
Find out more$50.00 / $40.00 15 seats left
This introductory workshop explores dialogue, the playwright’s primary tool for conveying a story that ultimately becomes a visual, aural and emotional experience for an audience. We will look at various functions of dialogue and we will discuss how actors, designers and directors use dialogue as a basis for transforming words on the page to life [...]
Find out more$50.00 / $40.00 12 seats left
The world can be a scary place, chaos and uncertainty making us feel isolated and alone. Remaining grounded in gratitude and community can help, as can connecting through art and writing. In this generative writing workshop, participants will examine gratitude as active pursuits in both writing and life. We will study contemporary poems that effectively [...]
Find out more$50.00 / $40.00 2 seats left
Thinking about writing a memoir? Writing a book is a big dream – so it’s important to start out on the right foot. In this class, you’ll get clear about what your memoir is really about. We’ll discuss timeframes, intentions, and goals for the finished project. Participants will leave this class with a clear roadmap [...]
Find out more$360.00 / $345.00 9 seats left
Does your novel have legs? For writers with a novel in progress, getting through the first 50-100 pages is a critical first step to get to the end. This workshop is for writers who are there (or just about there). We'll cover the basics--character, dialogue, plot, point of view, voice, and structure. Each writer will [...]
Find out more$215.00 / $200.00 12 seats left
Each session is devoted to one aspect of craft (imagery, line breaks, form, etc.) with a chance to share work aloud. Join us to discuss great poems and see craft in action, practice new skills, and do fun weekly assignments. You'll come away with an appreciation for the power of poetry and have a solid [...]
Find out more$50.00 / $40.00 19 seats left
At the core of every good tale is a character with whom the reader wants to spend time. Discover how to move beyond the superficial and cliché, crafting characters who invite the reader to explore the human condition. Illustrations and exercises will help to uncover your character's inner values (in memoir that character is you) [...]
Find out more$50.00 / $40.00 39 seats left
To capture a reader's attention and hold it, an author needs a great first sentence, paragraph...chapter. How do we provide the hook that will draw readers--and that includes literary agents and publishers--into our stories, no matter the genre? This fun workshop will reveal tried-and-true techniques for launching your novel, short story, or memoir that will [...]
Find out more$115.00 / $100.00 12 seats left
This workshop will deconstruct and demystify the novel-writing process for struggling and/or aspiring writers. We'll go all the way from getting the nub of an idea to getting your book into the hands of expectant fans. Along the way you'll learn how to stay organized, write in the voice of the opposite sex, the art [...]
Find out more$270.00 / $255.00 15 seats left
Your poetry can benefit from understanding more about how the brain is “wired for poetry” (as Frederick Turner has said). This goes beyond the well-known use of metaphor to explain scientific concepts to the general public. Through writing exercises, close examination of time-honored and recent poems, workshopping of participant poems, and brief reading assignments, we [...]
Find out more$195.00 / $180.00 12 seats left
This asynchronous workshop provides participants with the tools for forming and submitting poetry chapbooks. Lessons will focus on identifying what makes a chapbook, exploring your voice in the chapbook medium, choosing and ordering poems within your chapbook and research publishers. By the end of the four week course, participants should have the beginning of a [...]
Find out more$100.00 / $85.00 18 seats left
When an agent or editor requests a synopsis, the process of honing our novel down into such a small space can be dread-inducing. However, writing a synopsis can help us reflect on the larger themes and values of our work, helping us focus and tighten our narrative structure--or even lay out a road map for [...]
Find out more$50.00 / $40.00 12 seats left
In this session we will discuss, explore and attempt to demystify one of the more personal and varied aspects of a creative writer’s craft: process. We will look at some strategies for getting started, exploring a first draft, self-criticism and revision. We will also discuss briefly the opportunities available once a draft is ready for [...]
Find out more$50.00 / $40.00 24 seats left
Writing a book and getting it published is hard enough--however the work doesn’t end there. Both traditionally and self-published authors are expected to do their own promotion, and there are so many options for promotion, it can be hard to know which ones are most effective, let alone which ones are out there before publication. [...]
Find out more$135.00 / $120.00 15 seats left
This workshop is for participants who agree to write for at least 15 minutes a day for 15 days. You may write a poem, flash fiction, brief memoir. Your writing won’t be judged. You will be encouraged each day by an email with prompts, instructions, and/or quotations or you may work on your own project [...]
Find out more$50.00 / $40.00 12 seats left
Do you know why listening for the natural rhythms of speech can strengthen your writing? Have you ever wondered how scanning the lines of your first draft can make for a better poem? Here’s an opportunity to improve your ear for meter, and to fine-tune your understanding of how meter works in poetry. Guided by [...]
Find out moreMarch 2021
$360.00 / $345.00 8 seats left
Begin, revise, or improve your novel for middle grade or teen audiences! Each week we will discuss one aspect of the craft of writing and give feedback to some participants. Participants can expect to have a nice chunk of pages read and workshopped by classmates and by the instructor. Additionally, each week every participant will [...]
Find out more$315.00 / $300.00 9 seats left
Keep the wellspring of inspiration flowing this spring. Each week will focus on poems about a new topic: we’ll write of memory, of presence, of grief, of protest, and of art, among other things. Our teachers will be great poems, our content will be our own. Each class will include discussion of inspiring poems, guided [...]
Find out more$360.00 / $345.00 18 seats left
If you have always wanted to write a novel but didn't know where to start, this workshop will help you understand the process of writing a novel so you can get started putting pen to paper. The workshop will focus on everything from generating ideas to developing characters to establishing point of view. Participants will [...]
Find out more$195.00 / $180.00 19 seats left
When writing a novel, we must know our primary characters inside and out. We need to understand their desires, motivations, and frustrations, their histories and their futures. This workshop will focus on the development of authentic characters. Participants will examine character as both autonomous and residing within the context of the other novelistic elements, and [...]
Find out more$50.00 / $40.00 39 seats left
Writing a novel takes commitment, but it doesn’t need to be daunting. Learn how to generate a handful of plots from which to choose, methods for effectively planning your story, and simple hacks for fine tuning your basic fiction skills. Participants will initiate a flexible writing plan that will keep their writing flowing. This is [...]
Find out more$360.00 / $345.00 13 seats left
This workshop is for writers who have a good understanding of what a personal essay is, are open to exploring further the many forms a personal essay can take, and are already working seriously in the genre. The focus will be participants’ writing, supplemented with assigned readings. Participants will workshop two essays (or drafts of [...]
Find out more$50.00 / $40.00 13 seats left
We all have some poems that get stuck, despite the fact that we still care about them and want them to work. How do you open up a poem and keep its original energy? How you discover the heart of the poem and what it’s really trying to say and be? How do you spot [...]
Find out more$270.00 / $255.00 Sold out
We’ve all been sitting alone in our rooms lately. But writers, as hard as they may work in solitude, need feedback they can trust. If this is true for you, and if you want to see what other good writers are doing with their fiction, this workshop is for you. We’ll gather together people who [...]
Find out more$195.00 / $180.00 9 seats left
You’ve written a number of flash stories, maybe even published some, but have fallen into a rut. This is your opportunity to shake off the writer’s block and do some new work. After a brief review of the techniques of flash, we’ll spend the bulk of our time writing to prompts, generating new ideas, and [...]
Find out more$360.00 / $345.00 Sold out
Whether or not you believe in divination, it's easy to see the appeal of the Tarot's symbolism. The Tarot has been used as a common source of imagery and inspiration in poetry as far back as the 1500s! In this course, we'll use the Tarot to encounter and apply universal themes to our writing. Each [...]
Find out more$270.00 / $255.00 10 seats left
Writing is an act of exploration—of something ordinary—a dog, an egg, autumn—or something extraordinary—your life. In this workshop, appropriate for writers at all levels of experience, award-winning poet Ann Quinn will help you use the tools of lyric poetry to express your experience and to deepen your observational skills. We will examine a variety of [...]
Find out more$50.00 / $40.00 14 seats left
This workshop offers a practical 16-point plan that takes you from the mere germ of an idea all the way through the creative process, with an eye on getting a finished book into the hands of potential fans. Participants will discuss how to transform the nub of an idea into a book-length project, populated with [...]
Find out more$195.00 / $180.00 7 seats left
For a play to succeed, each scene must be compelling. In this highly interactive four-week course, we'll read and analyze great scenes from American plays, then read aloud and analyze your scenes too. A central focus of this course will be learning how to polish your plays through revision. Note: this course is for those [...]
Find out more$115.00 / $100.00 15 seats left
This workshop will deconstruct and demystify the novel-writing process for struggling and/or aspiring writers. We'll go all the way from getting the nub of an idea to getting your book into the hands of expectant fans. Along the way you'll learn how to stay organized, write in the voice of the opposite sex, the art [...]
Find out more$50.00 / $40.00 29 seats left
Why do so many poets writing today shy away from rhyme? Maybe it’s because they’re afraid it will make their poems sound old-fashioned. In fact, knowing how to rhyme subtly and skillfully can achieve quite the opposite. In this workshop, we will examine the many different rhyming strategies available. Discussing what distinguishes a “good” rhyme [...]
Find out more$315.00 / $300.00 14 seats left
Are you struggling with your writing, feeling blocked and listless, or just in a plain old creative slump? In this seven-week asynchronous online course, participants are invited to take the pressure off and reignite their creative spark through expressive journaling, sensory art tutorials, adventure tracking, meditative writing exercises, and weekly creative challenges. By the end [...]
Find out more$135.00 / $120.00 12 seats left
Learn how to write a picture book from a successful author of more than two dozen award-winning books for children. Each session will begin with a short discussion of an aspect of writing for children, including story openings and arcs, characterization, plot/pacing, rhythm/sound, and marketing. Suggested readings and prompts will inspire and guide writers in [...]
Find out more$100.00 / $85.00 15 seats left
World building is about letting the reader into the world of the writing – to have them understand that world, so that they, the reader, can go on the journey with you. It’s setting, but ALSO politics, economics, privilege and power, the clothes and goods, the language and the decorum, the weather and terrain. The things [...]
Find out more$50.00 / $40.00 40 seats left
It's often said that without conflict there is no story. It also holds true that strengthening the conflict in any type of fiction will bump up the tension and turn limp, ordinary fiction into an extraordinary tale that will keep readers turning pages. Whether you choose to write literary fiction, mysteries, family sagas, thrillers, historical [...]
Find out more$50.00 / $40.00 11 seats left
Considering giving a reading or presentation, but find yourself terrified by the idea? As writers, we long to share our creativity and passion, yet are often thwarted by fear and uncertainty. Join speaking coach and therapist Jennifer Hamady to learn how to alleviate your apprehension and generate fantastic public deliveries. In this fun, interactive workshop, [...]
Find out more$25.00 / $10.00 12 seats left
Writers of all genres, this uplifting workshop will guide your personal creative genius to 'write' on your feet using memory prompts to spark poems or mini stories to be shared in a judgment free zone. LIVE VIDEO CONFERENCE: This workshop will be held via our online video conferencing platform, Zoom. The dates and times will remain [...]
Find out moreApril 2021
$195.00 / $180.00 20 seats left
Whether you are an organized planner or a writer who flies by the seat of their pants, a novel still needs structure. In this four-week online workshop, participants will study the architecture of a novel and devise plans for plotting their novels. Required text: Plot and Structure by James Scott Bell and Hooked by Les [...]
Find out more$270.00 / $255.00 15 seats left
Through prompts and texts let's write, read, and workshop really short fiction (starting with 6 words and building up to 500-1000). Participants will write a story every week! When we strip stories down to their skeletons like that, what remains? Let’s explore this space together! Texts will be provided. LIVE VIDEO CONFERENCE: This workshop will [...]
Find out more$50.00 / $40.00 27 seats left
Whether you want to write a memoir, blog, college essay, letter to your granddaughter, or use your own life as the basis for fiction, life story writing requires that we tell where we come from and who we are. Learn to identify your story's essence, the truth it reveals, and to engage the reader through [...]
Find out more$50.00 / $40.00 40 seats left
The cleverest plot in the world won’t hold a reader’s attention if your characters are flat, unrealistic, and behave like stick figures on the page. Learn how to choose, develop, and employ interesting characters that readers will want to follow through your stories. Participants will learn how to create a strong character-reader bond and focus [...]
Find out more$50.00 / $40.00 15 seats left
Improve your villanelle skills, or write your first one. Guided by an internationally published author of sonnets, villanelles, and other metrical poems, you’ll first read classic and contemporary villanelles to see why they work. Next, the class will write a group villanelle, and then, with or without shortcuts, you’ll write one of your own. You'll [...]
Find out more$50.00 / $40.00 13 seats left
Improve your sonnet skills, or write your first one. Guided by an internationally published and anthologized author of sonnets, villanelles, and other metrical poems, you’ll first read classic and contemporary sonnets to see how and why they work. Then -- with or without shortcuts -- you’ll write one or more of your own. Next you'll [...]
Find out more$50.00 / $40.00 29 seats left
Write your life story as you lived it, one moment at a time. This interactive workshop teaches writers to distill a moment of change, conflict, contradiction, or mystery to its essence, so that the impact on the writer resonates profoundly with the reader. We will examine inspiring published examples to learn exactly how the writer [...]
Find out more$50.00 / $40.00 35 seats left
“Let us go then, you and I, where the evening is spread out against the sky like a patient etherized upon a table...” Poets and poems are often remembered for their opening lines, but is there a “right” or at least a “better” way to begin a poem? In this workshop, we will explore some [...]
Find out more$50.00 / $40.00 40 seats left
Revision is a dirty word to some writers. But you needn’t fear the challenges of polishing a manuscript before submission and publication. This fast-paced, half-day class focuses on the ten most common mistakes and concerns, often overlooked by authors before they send their story out into the world. Everything you do to your manuscript after [...]
Find out more$50.00 / $40.00 38 seats left
Lead with the future — not background. That’s the most important of eight journalism skills that will transform your writing. The others: write your readers’ language, be positive (to be both clear and upbeat), lay out logically, be consistent, be precise, be brief, and choose strong verbs. Highlights: communicate in a crisis, correct errors the [...]
Find out more