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PART-TIME FRONT DESK REPRESENTATIVE

 

DESCRIPTION
The Front Desk Representative oversees the operations of The Writer’s Center primarily on Saturdays and weekday evenings (5pm-10pm), including supporting workshop instructors and guests of the Center, managing the phones, and processing workshop registrations and donations. The position is a minimum of 10 hours per week and up to 20 hours. Schedule flexibility is a plus.

SPECIFIC RESPONSIBILITIES INCLUDE

  • Courteously answer telephone calls and e-mails while assisting customers in person
  • Process registrations, donations, and purchases.
  • Enter constituent data into Raiser’s Edge (training provided)
  • Interact professionally with multiple constituencies, including customers, board members, donors, and colleagues
  • Securely close facility at the end of each shift
  • Facilitate classroom set-up when necessary
  • Support Director and staff on admin for literary / community projects

REQUIRED QUALIFICATIONS

  • At least 1 year of administrative support experience
  • Strong attention to detail with excellent organizational skills
  • Proficiency with Microsoft Word and Excel
  • Ability to succeed in a team environment with high levels of collaboration
  • Exceptional customer service skills

HOW TO APPLY
Please send cover letter, resume, and at least two references to Grace Mott at grace.mott@writer.org

BENEFITS
Free parking on site, one free writing class per season

LEVEL OF LANGUAGE PROFICIENCY
English

PROFESSIONAL LEVEL
Entry level

MINIMUM EDUCATION REQUIRED
2-year degree

 

The Writer’s Center is an Equal Opportunity Employer. Employment opportunities at The Writer’s Center are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color, creed, religion, sex, age, ancestry, national origin, sexual orientation, gender identity, family responsibility, marital status, status regarding public assistance, disability, genetic information or status, veteran status, or any other basis prohibited by federal, state, county or other local law.